Your account, Apple and Google links, sessions, saved games and action history, handle and public profile, posts, follows, reactions, notification tokens and group membership are removed. Your Founders entitlement is removed; its retired serial stays reserved without an account link.
Your names and avatar are removed from retained convention snapshots and group records. Anonymous game and group history may remain to preserve other players' results and paid benefits. Convention history follows the normal cleanup period, at least 91 days after the event ends.
What remains
Limited payment and refund records stay for seven years after deletion, without your Scalp City account link. Providers may still identify their transaction references. A deletion audit stays for 90 days. A minimal coded receipt stays indefinitely so this browser can safely retry a deletion whose response was lost.
Deletion does not automatically erase payment-provider records, support emails, provider logs or backups, or copies other people already downloaded. Contact us about those records. Expired records are removed by scheduled cleanup, which may run after their expiry.
Cancel billing separately
Deleting your account does not cancel a Scalpers Union subscription. Billing continues through the App Store, Google Play or Stripe until you cancel with the provider that charges you.
You can delete your account right away without waiting for the paid period to end. If you want to stop future charges, manage your subscription before deleting.
Already deleted your account or unable to open the Stripe portal? Email support@scalpcity.app for help with your subscription. If your receipt includes a billing link, you can also use it.
Sign in to delete
Use the Apple or Google sign-in linked to your existing Scalp City account. Signing in here does not create an account or load a game. It signs out your other game sessions.
Can't sign in?
You can request deletion without opening the app. Email support@scalpcity.app from an address where you can receive our reply.
Include your current or last known handle, whether you used Apple or Google to sign in, and why you cannot access the account. If you made a purchase, include its store order number and purchase date, with payment details removed.
We must verify that the account is yours before deleting it. A public handle alone is not proof of ownership. We may ask for more information to match your request to the account.
Never send passwords, sign-in codes, authentication tokens or payment-card details.